At WSO138, we believe the best entertainment is safe entertainment. We provide a range of self-control tools, guidance, and support to ensure every user can enjoy gaming in a healthy and responsible environment.
Wso138 is more than just a gaming platform — we are a partner who genuinely cares about your well-being. Every feature we build and every policy we set is designed to ensure your gaming experience remains enjoyable without causing harm.
The pillars that shape how WSO138 operates its platform for the safety and well-being of its users
Wso138 enforces a minimum age requirement of 18 years through a rigorous KYC process. Every new account undergoes identity document verification before any transactions or gameplay are permitted. This is not merely a formality — it is our responsibility to society.
Users can set daily, weekly, and monthly deposit limits directly from their account settings. These limits take effect immediately and cannot be increased within 24 hours — providing a sufficient cooling-off period to make smarter, more controlled decisions.
The wso138 platform automatically sends reminders to users who have been playing for an extended period. You can also set your own session time limits. This feature helps you stay aware of how long you have been playing without realising it.
Need a short break? wso138's Time-Out feature lets you temporarily suspend your account — for 24 hours, a week, or a month. During this period, access to games is blocked, helping you return refreshed and clear-headed.
For users who feel that gambling is beginning to negatively impact their lives, WSO138 offers long-term self-exclusion options — ranging from 6 months to permanent account closure. All requests are handled with full confidentiality and respect.
The wso138 team is trained to identify signs of addiction and will refer users to professional counselling agencies when needed. We provide contact information for trusted support organisations to assist with recovery.
Gambling addiction often develops gradually and can be difficult to notice in its early stages. Recognising the early warning signs is the most important first step toward getting help. Review this list honestly:
Spending beyond your means — Frequently borrowing money or using savings to gamble, and feeling anxious when there is no money left to play.
Chasing losses — Continuing to play solely to "chase back" lost money, even when knowing it is not practical.
Neglecting responsibilities — Work, family, and social relationships begin to suffer due to an excessive preoccupation with gambling.
Lying to loved ones — Concealing gambling activity or the amount of money spent from family and friends.
Significant mood swings — Feeling extreme excitement when winning but severe distress, anger, or anxiety when losing or unable to gamble.
Unable to stop — Has tried to cut down or stop gambling but was unsuccessful despite strong determination.
Answer the following questions honestly
This assessment is not a clinical diagnosis, but it can help you identify whether your gambling habits have crossed a healthy threshold. If you answer "Yes" to three or more questions, we encourage you to speak with a professional.
Have you ever gambled using money that was meant for daily necessities such as bills, food, or rent?
Do you feel the need to wager increasingly larger amounts of money to achieve the same level of excitement?
Have you ever lied to family members or friends about how much time or money you have spent gambling?
Do you often find yourself thinking about gambling even when doing other things, such as working or spending time with family?
Have you ever tried to cut down or stop gambling but failed to do so despite repeated attempts?
Has gambling ever caused serious problems in your personal relationships, career, or mental health?
We give you full control to manage your gaming experience. All these tools are available free of charge within your account.
Set the maximum amount you can deposit within a daily, weekly, or monthly period. Once a limit is set, the system will automatically block any deposit that exceeds it — no exceptions.
In addition to deposit limits, you can set a maximum loss limit. Once your total losses reach the set limit, your gaming session will be automatically stopped until the limit period expires.
Set how long you want to play in a single session. When the time is up, the platform will notify you and can automatically end the session based on your preference. This feature is especially useful for avoiding unplanned extended play sessions.
Activate Break Mode to temporarily suspend your account. The break period can be set from 1 day to 30 days. During this period, you will not be able to log in or make any transactions on your WSO138 account.
Opt out of receiving any bonus offers, promotional emails, or marketing notifications. We respect your decision and understand that for some users, promotions can be a trigger for excessive play.
This is the definitive option for anyone who wishes to permanently close access to the WSO138 platform. Once activated, the account will be fully closed and cannot be reopened. We process this with complete respect and absolute confidentiality.
Setting limits on your WSO138 account is simple and takes less than two minutes. Here's how:
Visit the WSO138 website and log in using your username and password. Make sure you are on the official WSO138 site before entering any information.
Click on your profile icon in the top right corner, then select "Account Settings" from the dropdown menu that appears.
On the settings page, look for the "Responsible Gaming" or "Self-Control" section. All your limit tools are listed here in one easy-to-navigate dashboard.
Choose the type of limit you want to set — deposit, loss, or session time. Enter the amount or duration that suits your budget and lifestyle.
Click "Confirm" and your limit will be activated immediately. You will receive a confirmation via email. Please note: limits can be decreased at any time, but increasing a limit requires a 24-hour cooling-off period.
Responsible gaming starts with the right mindset and attitude. wso138 encourages every user to embrace the following principles in every gaming session: